Error message

Explication and hints

Link

No connection available. Should we connect through a proxy?

eCatcher could not connect to the Talk2M server.
Check the Internet connection of your PC.
If you connect to the Internet using a Proxy, then click on the Settings button on the eCatcher Login page to encode the Proxy settings.

VPN tunnel error: CreateFile failed on Tap device:\\.\Global\.... ... : The system cannot find the file specified. (errno=2)

eCatcher uses for the VPN connection a Tap-Win32 adapter called 'Talk2m-eCatcher-connection'.
Check if this network interface exists on your PC and is not disabled.