Your Talk2M account can be configured to send out email notifications if an eWON stays offline for a too long time.
The offline notification are linked to eWON pools. A different offline notification can be configured for every eWON pool.
To configure the Offline Notification, inside the Pool properties page:
▪Click on the Show advanced settings... option to display the Offline notification section.
▪Click on the Modify... button to access the Offline Notification page.
Inside the Offline notification window:
▪enable the "send out an email" notification
▪specify the offline times after which the notification will be sent out: 3 hours, 6 hours, 12 hours, 1 day, 2 day, 1 week
▪specify the email destination:
- Click on the Add user group... button to send out the email to all users belonging to a selected user group
- Click on the Add user... button to send out the email to selected user(s)
- Click on Add email... to add directly the email address itself
Note: You can combine these different options.
▪Click on OK to apply the changes.